FULL DOOR SUPERVISOR COURSE INCLUDING FIRST AID

What You'll Learn

The course spans six consecutive days, with four units covering a spectrum of topics ranging from the legal aspects of security to the latest physical intervention techniques. This training represents the initial experience for Door Supervisors as they commence their journey toward qualification.

• Unit 1 Working in the Private Security Industry
  - Grasp the fundamental characteristics and objectives of the Private Security Industry.
  - Comprehend the legislation applicable to security operatives.
  - Appreciate the importance of responding to emergencies and following emergency procedures.
  - Acquire effective communication skills as a security operative.
  - Understand the principles of record-keeping pertinent to the role of a security operative.
  - Comprehend the nature of terror threats and the responsibilities of security operatives in the event of a threat.
  - Learn methods for ensuring the safety of vulnerable individuals.
  - Understand best practices for post-incident management.
• Unit 2 Working as a Door Supervisor
  - Comprehend the aspects of crime pertinent to door supervision.
  - Understand the legislation, issues, and procedures related to drug misuse in the context of a door supervisor's role.
  - Grasp the preservation of evidence in connection to the responsibilities of a door supervisor.
  - Gain an understanding of licensing law as it pertains to the role of a door supervisor.
  - Comprehend the responsibilities of queue management and venue capacity relevant to door supervision.
  - Acquire proficiency in the use of equipment pertinent to a door supervisor.
• Unit 3 Conflict Management
  - Grasp the principles of conflict management suitable for the role.
  - Recognize, assess, and mitigate risks in conflict situations.
  - Understand the application of problem-solving techniques for conflict resolution.
  - Demonstrate effective communication skills to de-escalate conflicts.
• Unit 4 Physical Intervention
  - Comprehend the principles of physical interventions and the consequences of their application.
  - Understand the risks linked to the use of physical intervention.
  - Grasp methods for minimizing the risks associated with physical intervention.
  - Demonstrate the ability to employ physical skills for the protection of oneself and others.
  - Demonstrate proficiency in non-pain-compliant standing, holding, and escorting techniques.

Course Assessment

The assessment for the course includes four multiple-choice exams and a practical exam. These evaluations, conducted on the final day, aim to gauge your understanding of the material covered throughout the course.